AdvantEdge Workspaces Blog

In business, you are not defined by the number of mistakes you make, but rather how you respond to them. The most important aspect of crisis management is retaining the trust of your clients and customers.  By following these simple steps however, maintaining these relationships, and your reputation, after a public relations crisis might be easier than it seems.

Gone are the days of making house calls and running across town to meet with clients and secure business deals. Many workers spend the majority of their day staring at a screen; whether it is a computer, tablet or smartphone. Virtual offices and teleconferencing are great for the modern business; we can work together regardless of time or location, but the unintended impact of being stuck at a desk all day can start to show up in our waistline.

If you notice your associates yawning and reaching for the Redbull or fiddling with their Smartphones in the midst of your meeting it is a clear sign that something is amiss. Some see business meetings as a waste of time, but that does not have to be the case! We've highlighted a few key strategies that will assist in the execution of a more productive business meeting.

Working with clients can be a trying task at times but someone has got to do it, and that someone ought to be you. A successful relationship with clients is essential to sustaining and growing any business. First and foremost, you must provide exceptional customer service in a way that sets you apart from all competitors. However, good service alone is no longer enough to capture or retain clientele.